Date: August 21, 2017

Warren Averett Staffing and Recruiting is looking for an experienced Systems Engineer for a growing company in the St. Petersburg/Florida area. The ideal candidate will have a minimum of 2 years of experience working in an IT or IT sales environment.

Responsibilities

  • Provides technical solutions and configuration design expertise to customers and sales on specified product line(s). Uses independent judgment and discretion in making solution recommendations. No second-level review occurs.
  • Provides communication support in accordance with Key Performance Indicators (KPIs).
  • Provides sales/marketing support to increase vendor and product awareness.
  • Provides technical presentations/training to sales, support, and customers and participates in departmental projects in leadership/ownership role.
  • Reports on key metrics as designated by product line(s) of responsibility and distributes monthly update to SE Manager, Product Marketing Team, and vendor representative(s).
  • Places orders for customers in accordance with pricing guidelines.
  • Updates systems and tools with accurate technical data on specific product line(s).
  • Provides technical and non-technical input to team members, project leaders, and management, as appropriate.
  • Develops and obtain approval on Quarterly Vendor Objectives (QVO) document which states goals and objectives to support vendor's marketing strategy to grow sales.
  • Develops tactical plan and perform associated duties necessary to support QVO.

Requirements

  • Minimum of one current major CCNA/CCDA certification
  • Bachelor’s degree is preferred
  • 2 years of experience in technical support (servers, pc’s, etc.) with at least a year or so of experience supporting end users by phone
  • 1 year of vendor relations experience in a presales vendor support role preferred
  • Product presentations and/or sales training from a technical perspective catering to small to medium audiences is preferred
  • Experience working trade shows or handling projects

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