Date: September 15, 2017

Warren Averett Staffing & Recruiting is looking for an IT Professional to work for an established construction company in Birmingham, AL. This position is responsible for entry and mid-level technical support. The technical and interpersonal skills are equally important, as this position will be required to interface with non-technical members at all levels of an organization.

Responsibilities

  • Ensures customer satisfaction with regard to all facets of network support or implementations.
  • Ensures proper installation of Windows and other system updates.
  • Administers and maintains client mobile devices.
  • Provides support for printers, scanners, and other network peripherals.
  • Provides helpdesk support for all incoming service requests.
  • Administers and maintains data backup solutions.
  • Provides general network administration of monthly support clients.
  • Troubleshoots connectivity with regard to communication on a Local Area Network.
  • Works in conjunction with various vendors to troubleshoot and address software and hardware issues.

Requirements

  • Strong written and verbal communication skills.
  • Bachelor’s degree or higher with focus on Information Technology (relevant work experience is acceptable).
  • At least one year of experience working in a desktop support environment; working specifically with Microsoft Windows networks.
  • Must be a self-starter, highly organized, and able to work with all people in all levels of any business organization.
  • Be able to remote into the internal network and work after hours to meet client needs.

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